Providers · Customer support

Is Help Scout down?

Operationalunchanged since 20 h ago · checked automatically every 5 minutes

Email-based customer support.

Current status
Operational
90-day uptime
100.00 %
Incidents (90d)
0
Last incident
—

Uptime over 90 days

90 days agotoday

Incident history

Help Scout published no incident over the collected period.

Get alerted when Help Scout goes down

Free, 3 providers, no credit card. You get an email as soon as an incident is published on the official status page.

Official source

Everything on this page comes from Help Scout's public status page, and nowhere else.

Official status page
0 people watch Help Scout through Upstream Status.

Other customer support services

FrontDegraded performance
IntercomOperational

Frequently asked questions

Is Help Scout down right now?

As of the last check (2026-09-14 09:50 UTC), Help Scout reports “Operational” on its official status page. No ongoing incident is published.

What is Help Scout's uptime over the last 90 days?

Help Scout shows 100.00% uptime over the last 90 days, across 0 published incident(s).

How do I get notified automatically when Help Scout goes down?

Create a free alert on Upstream Status: as soon as an incident is published on Help Scout's status page, you get an email (or a Slack/webhook notification on a paid plan).